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Basics on WFM (workforce management)
23:38
YouTubeBPO Interview Tutorials
Basics on WFM (workforce management)
📞 Workforce Management (WFM) in a Call Center WFM is a set of processes and tools designed to ensure that the right number of agents, with the right skills, are available in the right channel (phone, chat, email, etc.) at the right time to handle customer interactions. The main goal is to balance the needs of the customer (high service level ...
已浏览 2.4万 次2023年10月21日
Workforce Management Software
WorkForce Software | Workforce Management Software | WorkForce Suite
WorkForce Software | Workforce Management Software | WorkForce Suite
workforcesoftware.com
3 个月之前
Employee Scheduling Software to Cut Labor Costs 11% | Workforce.com
Employee Scheduling Software to Cut Labor Costs 11% | Workforce.com
workforce.com
已浏览 8134 次2020年1月1日
Take a Tour of the WorkForce Suite | WorkForce Software
Take a Tour of the WorkForce Suite | WorkForce Software
workforcesoftware.com
2024年10月30日
热门视频
5 Steps To Successful Workforce Planning
6:59
5 Steps To Successful Workforce Planning
YouTubeHR360Inc
已浏览 4.4万 次2018年10月12日
What is workforce management (WFM)? | Zendesk
3:01
What is workforce management (WFM)? | Zendesk
YouTubeZendesk
已浏览 24.4万 次2024年4月16日
Workforce Management 101: What Is It?
5:14
Workforce Management 101: What Is It?
YouTubeDialpad
已浏览 1618 次2023年8月30日
Workforce Planning Strategies
Human Resource Planning (HRP): Meaning, Process, and Key Steps for Success
Human Resource Planning (HRP): Meaning, Process, and Key Steps for Success
investopedia.com
3 个月之前
Strategic Workforce Planning: 3-Step Guide for CHROs
Strategic Workforce Planning: 3-Step Guide for CHROs
gartner.com
8 个月之前
Workforce planning with IBM Planning Analytics
Workforce planning with IBM Planning Analytics
ibm.com
2021年7月10日
5 Steps To Successful Workforce Planning
6:59
5 Steps To Successful Workforce Planning
已浏览 4.4万 次2018年10月12日
YouTubeHR360Inc
What is workforce management (WFM)? | Zendesk
3:01
What is workforce management (WFM)? | Zendesk
已浏览 24.4万 次2024年4月16日
YouTubeZendesk
Workforce Management 101: What Is It?
5:14
Workforce Management 101: What Is It?
已浏览 1618 次2023年8月30日
YouTubeDialpad
What is Workforce Management (WFM)?
2:44
What is Workforce Management (WFM)?
已浏览 2.3万 次2023年1月11日
YouTubeweWFM
Smarter Workforce Management from Start to Finish | NiCE IEX WFM
5:32
Smarter Workforce Management from Start to Finish | NiCE IEX WFM
已浏览 1405 次6 个月之前
YouTubeNiCE
What is Workforce Management?
1:11
What is Workforce Management?
已浏览 1.6万 次2021年11月29日
YouTubeLaborChart, a Procore Company
ADP® Workforce Manager Demo - Make better workforce management decisions
3:19
ADP® Workforce Manager Demo - Make better workforce manageme…
已浏览 5757 次2023年8月9日
YouTubeADP
1:56
Procore Workforce Management Solution Overview
已浏览 4159 次2023年11月22日
YouTubeProcore
4:53
What is Workforce Management software? | The Ultimate Guide
已浏览 554 次2023年8月25日
YouTubeThe Shopworks
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